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Technician AG

POSITION DETAILS

Reference 2103
Start date 11/08/2017
Position Technician AG
Province South West
Contract type Full time
Salary

DEALER DETAILS

Contact name Mrs. kelly watts
Company Masonskings(Exb)
Telephone number 01626852140
Address
E-mail address

DESCRIPTION

Job Function:

To work under the direction of the Agricultural Service Sales Manager within an agricultural workshop enviroment, including on site visits. Based from our Depot outside Dulverton. Performing diagnostics, service repairs and maintenance on new and used agricultural equipment. Supporting the growth of aftermarket sales through the delivery of outstanding service. 

Essential Duties:

  1. Performs diagnostics and repairs on agricultural or turf equipment, including AMS products.
  2. Completes all reports and administration required for work assignments (job cards – DTAC case –time sheets, etc.).
  3. Maintains a clean and tidy workshop, Free from Hazzards,assists with overall workshop organisation and correct use of specialist tools and vehicles.Maintain, observe and comply with all health and safety guidelines and regulations in performing work assignments.
  4. Maintain, observe and comply with all policies, systems and proceduresas laid out by the company.
  5. Participates in Service Training Certification programs required for the development of skills and knowledge.
  6. Carry out dianostics and repairs in the field when required.
  7. Carry out PDI, service and reapir work to customers or new equipment in accordance with assessd requirement and Manufactures instructions.
  8. Provide to all customers an efficient. Knowledgeabe and courteous service.
  9. Mentors apprentices.
  10. Promotes aftermarket products and services to current and prospective customers.
  11. Operate out of hours call out service, at the request of the Service Sales Manager.

 

Skills & Qualifications:

  • 3+ Years experience performing service and repairs
  • Proficient knowledge of mechanical, electrical and hydraulic systems to effect the repair of agricultural equipment.
  • Ability to use standard computer applications, internet functions (training will be offered on JD Service Advisor)
  • Ability to operate vehicles and equipment used for diagnostic purposes.
  • Good customer relationship skills.
  • Familiar with John Deere and/or other manufactures products.
  • Ability to work in a team environment
  • John Deere and/or other Manufacture certificates of proficiency.
  • Vehicle driving licence necessary.
  • Ability to work extended hours and weekends.