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Turf service Sales team Leader

POSITION DETAILS

Reference 2104
Start date 30/08/2017
Position Turf service Sales team Leader
Province South West
Contract type Full time
Salary

DEALER DETAILS

Contact name Mrs. kelly watts
Company Masonskings (CW)
Telephone number 01626852140
Address
E-mail address

DESCRIPTION

Job Function:

We have an exciting opportunity for a Turf Service Sales Team Leader to join the team based at our depot outside St Columb. This person will oversee the operation of our Turf service department.

Essential Duties:

  • Be able to control all aspect of a turf service workshop enviroment.
  • Receive and deal with all types of service enquiries.
  • Allocate the service workload to the technicians efficiently.
  • Complete all reports and administration tasks as required.
  • Maintain, observe and comply with all polices in line with company procedures
  • Promote aftermarket products and services to current and new customers
  • Carry out all work completely and effectively whilst adhering to company and manufacturer's scheduled times to maintain efficiency.
  • Effectively record details of diagnosis, work completed, and components utilized in line with company  and manufacturer standards
  • Keep workshop areas clean and tidy, organized and safe from hazards to the company’s health and safety standards.
  • Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
  • To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times

 Skills & Qualifications:

  • Experience as a Team Leader within a service role
  • Able to think on  your feet and resolve problems
  • Able to Organise and Priortise workloads
  • Excellent customer service skills
  • Driving Licence
  • Good Technical Knowledge
  • The ability to work without supervision
  • Ability to understand and use standard computer applications